Write your business plan, your unique offer, identify your business style and working plan.
Identify your company structure, what hats you will wear and your team requirements. Clearly define job descriptions, ideal personnel profiles required to do that role successfully. Implement recruitment procedures and HR standards.
Know your leadership communication profile and the profiles of your team. Learn how to adjust your verbal and non-verbal communication to build rapport and connect with the different individuals in your team. By understanding them you can adjust your language and approach, motivate, empower, foster sustainable relationships through authentic communication.
Empower your team through open, respectful and courageous feedback and learn the skills of constructive criticism. A high performing team delivering outstanding results will increase profitability, staff retention and achieve goals with a happy, motivated and inspired team. Successful teams feel their strengths are being acknowledged, fully utilised and always look for ways to improve their business performance.
Create an outstanding customer experience expressing your values and business culture. Develop your customer communication system for capturing your database. Clearly define your ideal customer and learn how to understand their buying behaviour. Ensure you and your team connect with them, building lasting relationships.
Be inspired to develop your service or product offer.
Creatively express your brand to represent your core values and business vision. Be held accountable, in order to focus and achieve your marketing plan, communicate your message and build awareness about your business. Whatever your chosen path to market I inspire confidence in you to do it.
Know the value in knowing the numbers. Develop your cashflow forecast, and relationships with your financial team. Monitor your numbers to build awareness of cashflow requirements. Generate a positive energy around money and a wealthy mindset.
I will inspire you to celebrate your success and learn from the mistakes. It takes courage and trust to embark on a new journey. I will partner you through the changes.